Store Policy | Bella Dain Company
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ORDERING
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Order Processing
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Orders are processed Monday through Friday, excluding holidays
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Please allow 1-2 business days for order processing before shipment
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You will receive a confirmation email with tracking information once your order ships
Payment Methods
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We accept all major credit cards (Visa, MasterCard, American Express, Discover)
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PayPal, Apple Pay, and Shop Pay are also available at checkout
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All transactions are securely processed through our SSL encrypted checkout
Pricing & Currency
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All prices listed are in USD
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Prices are subject to change without notice
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Sales tax will be applied to orders shipping to applicable states
SHIPPING
Domestic Shipping (United States)
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Standard Shipping (5-7 business days): $5.99
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Expedited Shipping (2-3 business days): $12.99
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Free standard shipping on orders over $75
International Shipping
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Available to select countries
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Shipping rates calculated at checkout based on location and weight
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Customer is responsible for any customs fees, duties, or taxes
Order Tracking
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Tracking information will be emailed once your order ships
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You can also track your order through your account on the Bella Dain Company website
RETURNS & EXCHANGES
Return Policy
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Returns accepted within 30 days of delivery
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Items must be unworn, unwashed, and have original Bella Dain tags attached
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Final sale items (marked as such) cannot be returned or exchanged
Return Process
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Submit a return request through your account or contact Bella Dain customer service
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You will receive a return authorization and shipping label via email
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Package item(s) securely with all original packaging and tags
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Attach the provided shipping label and drop off at authorized shipping location
Refunds
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Refunds will be issued to the original payment method
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Original shipping costs are non-refundable
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Please allow 10-14 business days